Jimmy Nesbit

Data and analytics play a critical role in understanding employee needs and shaping customized benefits strategies. This session explores how employers can responsibly use data—from utilization trends to employee feedback—to inform personalization while maintaining trust and transparency.

Experts will discuss best practices for data governance, privacy considerations, and communicating benefits choices in ways that empower employees rather than overwhelm them.

Attendees will walk away with actionable insights on how to use data to drive smarter, more human-centered benefits personalization.

Substance misuse is affecting employees across industries at unprecedented levels, and employers are under increasing pressure to offer benefits that go beyond traditional EAPs. This session examines modern approaches to substance misuse benefits, including virtual treatment models, medication-assisted therapies, peer support systems, and more nuanced step-care frameworks.

This discussion will explore how to reduce stigma, improve engagement with recovery resources, and measure program effectiveness over time.

Attendees will leave with a clearer sense of what a next-generation substance misuse benefits program looks like—and how to design one that supports both employee well-being and organizational resilience.